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FAQ

Your Questions, Answered.

What is decanting?

Decanting is the process of transferring an authentic fragrance from its original large bottle into a smaller, travel-sized atomizer. This allows you to experience luxury perfumes without purchasing a full bottle, making high-end scents more accessible and affordable.

Are your fragrances authentic?

Absolutely. We guarantee 100% authentic fragrances. All our perfumes are sourced directly from authorized retailers and reputable distributors. We never deal in fakes or replicas.

How do you ensure the quality of the decants?

Each decant is carefully prepared in a sterile, controlled environment to maintain the integrity and quality of the fragrance. We use high-quality glass atomizers that preserve the scent, ensuring you receive a fresh and true representation of the original perfume.

How long does shipping take?

We typically process orders within 1-2 business days. Shipping times vary based on your location, but generally range from 3-7 business days for domestic orders. You will receive a tracking number once your order ships.

What is your return policy?

Due to the nature of fragrance decanting and hygiene reasons, we do not accept returns or exchanges once an order has been shipped. However, if there is an issue with your order upon arrival, please contact us immediately, and we will do our best to resolve it.

Can I request a specific fragrance for decanting?

We are always expanding our collection! While we can't guarantee every request, we encourage you to reach out to us with suggestions. Join The Sniff Club to be the first to know about new arrivals and upcoming drops.